Politique d’expédition
Where orders ship from
Orders are dispatched from Spain.
Processing and delivery estimates
We normally process orders within 1 to 2 business days. Delivery within the European Union typically takes 2 to 4 business days after dispatch. These are estimates, not guarantees, and carrier delays can occur.
Rates
The available shipping methods, exact price, and current delivery estimate are shown at checkout before payment. We do not advertise free shipping unless it is explicitly shown at checkout.
Tracking
When tracking is available, it will be sent to the email address used for the order after dispatch.
Non-EU orders
Delivery times outside the European Union vary by destination. Import taxes, duties, or carrier fees may apply where required by the destination country.
Address changes and delivery help
Check your delivery address carefully before paying. For an address correction or delivery question, use our contact form as soon as possible. We cannot guarantee changes after an order has been dispatched.